Privacy Policy

1. Introduction

Aesclebio Technologies (“Aesclebio”, “we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency in how we collect, use, store, and safeguard your data. This Privacy Policy explains our global data practices in accordance with GDPR, CCPA, India’s DPDP Act, and other applicable privacy laws.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide

  • Name, email, phone number, and business contact details
  • Company name, role, and professional information
  • Account credentials (for customer login areas)
  • Order history, quotation requests, and inquiries
  • Documents or data shared for technical evaluations

B. Information Collected Automatically

  • IP address, browser type, device identifiers
  • Pages visited, time spent, and interaction data
  • Cookies, pixels, analytics tools (Google Analytics, etc.)

C. Information from Third Parties

  • Business directories, partners, and publicly available sources
  • Service providers assisting in analytics, security, and optimization

3. How We Use Your Information

We use your information for the following purposes:

  • Responding to inquiries, quotations, and service requests
  • Providing product information and updates
  • Processing orders and customer account management
  • Improving, personalizing, and optimizing our website
  • Conducting R&D, analytics, and performance monitoring
  • Ensuring security, fraud prevention, and regulatory compliance
  • Sending marketing, newsletters, and service communications (only with consent)

4. Legal Basis for Processing (GDPR)

  • Consent (newsletter, marketing communications)
  • Contractual necessity (orders, quotations, support)
  • Legitimate interests (business operations, analytics)
  • Legal obligations (tax, regulatory, compliance requirements)

5. Cookies and Tracking Technologies

We use cookies, tracking pixels, and analytics tools to enhance user experience, monitor performance, and understand website traffic. You may control cookie settings directly through your browser or disable non-essential tracking where applicable.

6. Information Sharing

We do not sell or rent personal information. We only share data with:

  • Trusted service providers (hosting, analytics, security)
  • Business partners involved in fulfilling orders or services
  • Regulatory authorities when legally required
  • Affiliates and subsidiaries under confidentiality obligations

7. Data Retention

We retain your information only as long as necessary for business purposes, legal compliance, or until you request deletion (where applicable by law).

8. Data Security

We use advanced security practices, including encryption, secure servers, access controls, and monitoring systems to safeguard personal information against unauthorized access, disclosure, or misuse.

9. International Data Transfers

Your information may be stored or processed in countries outside your own. Where this occurs, we ensure adequate protections through Standard Contractual Clauses or other legally accepted safeguards.

10. Your Privacy Rights

  • Right to access your data
  • Right to correct inaccurate information
  • Right to delete your data (right to be forgotten)
  • Right to restrict or object to processing
  • Right to withdraw consent at any time
  • Right to data portability (GDPR)
  • Right to opt out of marketing communications

To exercise your rights, contact us at info@aesclebio.com.

11. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be highlighted on this page with an updated “Last Updated” date.

13. Contact Us

For privacy-related questions, requests, or complaints, please contact:
Email: info@aesclebio.com